In Washington, around 950,000 of the state's 3 million homes reside in homeowners associations.
HOAs can provide homeowners with a unique set of benefits that they wouldn't get outside of the community. At the same time, they may provide frustrations that independent homeowners don't have to deal with. A lot of these issues come down to management and communication breakdowns.
If you're having trouble dealing with your community association, you could benefit from an HOA owner portal. Today, we'll explain the key features and benefits so you can decide if it's the right move for your HOA. Keep reading and start thinking about improving your community's quality of life.
An HOA Owner Portal Keeps You Informed
One of the biggest homeowner portal benefits is that you can stay informed of all the community's happenings. A lot of issues arise due to a lack of communication. Having this piece of HOA management software in place makes it easy for everyone in the community to stay in the know.
It's great for the HOA board as well. Whether they need to make an announcement to the whole community or reach out to a single homeowner, the owner portal gives them one tool to communicate effectively.
Submit Requests to the HOA Board
An important aspect of HOA living for homeowners is the ability to submit maintenance requests to the HOA board. Your HOA board should promptly respond to requests; the owner portal helps facilitate this.
The portal also lets you track the progress of your request. You can see if it's been received, whether someone's working on it, and when it's finished. Thus, you can stay on top of all your requests quickly and easily.
Pay Your Bills and Fees
All HOA homeowners must pay their monthly dues to experience all the community offers. Failing to pay your dues can result in penalties and put the community as a whole at a disadvantage.
Community management tools, like an owner portal, help remind homeowners when payments are due. Homeowners can pay their bills and any outstanding fees directly on the website. With the portal in place, board members won't have to chase as many homeowners down for their HOA dues.
Secure Communication
When communication is done through email or text, there's always the risk of a data breach. Cybersecurity is a major concern for homeowners associations, as it is with most organizations.
Among the biggest HOA website features is that they're secure. You should be able to send messages back and forth to the board and community members without having to worry about prying eyes.
Better Community Management for Your HOA
As you can see, a simple owner portal implemented on your HOA website can go a long way. If you've been looking for ways to boost communication and streamline your association, this will certainly help.
When you hire a community association management company to back up your board, putting an owner portal in place can be incredibly easy. At Invest West Management, we have an owner portal directly on our website, so you can get through to us, as well as your leadership for all of your HOA needs.
We've been the top HOA manager in Vancouver, Washington, for over 40 years now. To find out how our services can help your community, contact us today.
